Frequently asked questions.
Everything you need to know about SmartSites.
In-depth guides and comparisonsHow is deployment planned?
Deployment depends on site access, monitored areas, device coverage, and the workflows selected. We agree installation and onboarding needs with your team as part of the proposal.
What hardware do we need?
Workers carry a Bluetooth card. Receivers mount on walls or ceilings, one gateway per site sends readings over Wi-Fi, and door nodes record entries where needed. Open-ground sites can use GPS trackers.
Do workers need to clock in?
No. Carrying the SmartSites card onto site starts the record. Attendance shows first and last seen, time in each named area and time by category. Sites without hardware can keep a manual daily timesheet in the same system.
Does SmartSites track workers everywhere?
Only inside the site areas you configure. Productivity analysis from cameras is anonymous and zone-level, never per worker, and safety footage is deleted automatically after 30 days by default.
Can we use our existing cameras?
Yes. A small on-site box connects to your existing IP cameras or recorders and sends clips over an outbound encrypted connection. You can test the safety model on your own photo or clip before installing anything.
How does 360/BIM progress tracking work?
Teams collect dated 360 captures, then SmartSites processes them against the project model. Processing typically takes 8–12 hours, depending on the capture and workload. Review measured completion alongside observed coverage; areas not observed are not treated as complete.
Which BIM and drawing formats are supported?
IFC models for 360 progress capture and quantity takeoff, plus DWG and DXF for rebar annotations. Takeoffs, element registers and reports export to Excel.
What happens when a device goes offline?
The devices page shows every outage. Time recorded while a device was offline is marked as estimated and never presented as measured.
Can we control what each person sees?
Yes. Seven roles range from company owner to read-only viewer, and each user can be given hidden, read-only or full access to every module, per project.
Who can access project information?
Access follows the user roles and permissions configured for your organisation. Discuss hosting, retention, and your security requirements with our team during the demo.
How does onboarding work?
We agree the workflows your team will use, configure the project, and plan onboarding and support around the rollout. Ask us about the training requirements for your site teams.
How is SmartSites different from security cameras?
SmartSites connects workforce observations, visual site records, daily reports, and commercial evidence. Cameras are one collection method alongside tracking devices and 360 captures; each workflow has its own coverage and processing requirements.
Which languages does the platform support?
The platform is available in Turkish, English, Russian and Arabic, with a right-to-left layout for Arabic.
What are the subscription and cancellation terms?
Commercial terms, included services, and cancellation conditions are set out in your custom proposal and agreement. Contact our team to discuss the arrangement for your projects.
What determines the price?
The number of sites, device coverage, selected workflows, deployment, and support requirements determine your proposal. A quote request prepares an email draft; review and send it in your email app.
